H&R Block

Blake Rodevick
1 Star
I left H&R Block thinking I owed over $6K in taxes. I just filed with TurboTax, and I only owed $1200. I booked an appointment online two weeks in advance and when I arrived there was no evidence of my appointment in the system. I am a contractor and the women who helped me did not ask me for ANY deductions such as, "Did you pay rent in DC?", or "Did you buy anything for your business?". After looking at my forms she told me I would owe a lot. I left before filing due to "Missing Documents" that it turns out I didn't even need. When scheduling a follow-up appointment I was told she only works on Saturdays. DO NOT GO HERE FOR YOUR TAXES!!
Tuesday 19th March 2024

Wilber Machado
1 Star
Would not recommend this location. Arrived on time for my appointment at 2PM. Was not seen until ~2:15P. About 30 minutes into my appt some lady came in for her schedule appt which was after mine. Instead of having her wait until I was done. They dropped what they were doing, and helped her instead. Was not asked if it was ok with me, nor given a chance to come back another time. In total, I was there for 2.5hours when I was expecting 30 minutes to an hour. The person helping me was named Carmen, and I would not recommend having her do your taxes.
Saturday 16th April 2022

fred chopin
1 Star
Do not go here. I made an appointment on the 2nd of April 2023 for an in person visit for the 5th of April only to get a call on the 4th saying that the tax rep was not coming in. No replacement was found and I was made to do an online drop off. They end up sending my documents to another H&R block on Columbia Heights. Wasted my time and sent me another location that DID NOT FILE MY TAXES. I had to scramble to file my taxes on my own because it was the 18th of April at 9 pm and I had no sign that my taxes had been filed. Horrible place, horrible company. Do not waste your time here, TurboTax all the way.
Wednesday 19th April 2023

Hailee McCririe
1 Star
I was extremely disappointed in my experience. I arrived early for my appointment and was told after my appointment start time that there were "software issues" and I couldn't be seen, but was welcome to simply leave my items to be filed. I am understanding of software issues, but was very disappointed at the lack of professionalism by the Manager, of whom I supposedly had an appointment with. The least that could have been done would be to come out herself and explain the situation, and at least have a preliminary conversation with me. Extremely unprofessional - I won't be back.
Tuesday 16th March 2021

CJ Lewis
5 Star
The people were very polite and fast. They answered all of my questions concisely and comprehensively. I felt they were working to help me personally. When there was an opening they texted me to invite me to come in right away and therefore I was able to have my taxes done the same day, even though I was a walk-in. The
Monday 5th April 2021