H&R Block

jackie williams
5 Star
The service I received at H&R Block was great! My tax preparer, Annette Thomas was outstanding. I would recommend their services to anyone. I will be returning next year. Thank you!
Monday 11th March 2024

Aisha Linke
5 Star
Ashley Milbourne is a great accountant. She has done my taxes for years. Very professional and easy to work with. Thanks!
Wednesday 3rd April 2024

Patrick Kranzpiller
1 Star
I have been with H&R block for almost my entire adult life and never have I seen as bad of service as I have at this branch. I had an appointment for 5pm and almost an hour later, I was still sitting there and told to wait. Why schedule me for 5pm if you're not going to follow through? It's okay if that time slot doesn't work for you guys, but don't schedule me for that time slot then. Such a simple concept. Incredibly unprofessional. Do yourselves a favor and go to another branch.
Friday 19th March 2021

Bey Thompson
1 Star
I went to this location to file my taxes on 2/1/2020. My tax preparer was about 25 minutes late to our appointment but I let that go due to it being a bit nasty outside. She completed my taxes and I was somewhat satisfied. Federal taxes went through no problem. I was assured all information was gathered and that I just needed to wait on my returns... well my state taxes never went through.. it took THREE WEEKS for anybody to contact me back and figure out why my state taxes were rejected.. a "manager" called back and tried to convince me that it was DC's fault and that the preparer would call me back... preparer calls me back the next day to tell me my taxes were rejected because she forgot to add my landlords information for one of my state tax credits... this is information I specifically pulled up and gave to this preparer the on my initial visit... Low and behold DC sends me an email that my taxes were accepted not even a few hours later.... now I have to wait an extra 3-6 weeks to wait on my return thanks to sloppy customer service... I usually do my own taxes each year with no rejections.... and next year I will return to doing my own taxes...I paid almost $300 for work I could have done myself for less than half of that price... HR Block will never get me like that again.
Tuesday 16th March 2021

Nia Powell
5 Star
Mrs Cheryl Norris has extremely great customer service. She always very pleasant and makes sure I understand all my task options. I will be referring friends and family to share my wonderful experience.
Wednesday 6th February 2019