Guest Services Inc.

Guest Services is a full-service hospitality management company that offers clients an extensive suite of services such as property and facilities management, staffing, equipment, supplies, and all other forms of operations support. Through partnerships with the National Park Service, state parks, a variety of prominent hotel and lodging companies, as well as private clients, Guest Services provides turn-key property management services to some of the country’s most acclaimed locations. What started as a government facility food service provider in Washington, D.C. more than a century ago, has grown to more than 250 facilities nationwide with thousands of team members servicing over 35 million guests annually. In 1917, Guest Services was created with the goal of providing exceptional guest experiences from dedicated people. By staying committed to our founding principles and humble roots of valuing our team members, clients, and guests above all else, we have earned our reputation as a premier, private hospitality management company in the United States. Our commitment to social responsibility and the environment is and always will be a top strategic priority for Guest Services. Accountability at all levels of our organization is paramount to understanding what we can improve, how to implement these changes, and then executing the appropriate initiatives. Our programs are designed to reduce our impact on the environment, support local communities, make a stand on social injustices, and evolve to meet unforeseen issues that may arise. It’s been 26 years since I walked into the Paradise Inn at Mount Rainier to begin my first job with Guest Services. Great benefits, growth opportunities and a commitment to their employees are just three of many reasons why I chose Guest Services.

Laura Assmann
1 Star
This company is absolutely diabolical. They are buying up property of small businesses in Florida, shutting them down and trying to recreate their business without buying the business or offering staff jobs. There’s a small business called the old Spanish sugar mill that has been family owned and operated for 61 YEARS. This company bought the land, shut down the business and is trying to replicate it without buying the recipe rights or operation rights. This company is shady, corrupt, greedy and truly evil.
Saturday 3rd September 2022

Patrick Duffy
1 Star
Awful company, horrible customer service. Actively avoid. Will never book at a location using these services
Sunday 31st March 2024

Danielle Gaines
1 Star
This company is the "bottom feeder" of the food service contracting world. They mainly go after government contracts with extremely low margins and squeeze the pay rates of their employees and vendors in order to operate at any sort of profit. The management they hire quite often leave and the overall morale of the company is low. They are an "old school" business that has very few minorities in positions of power. I would avoid working here, if you have a choice
Wednesday 17th January 2018

Brian Tinsley
5 Star
Good company to work for. Really like their benefits and depending on the location how much they pay. Typically pretty well and always on time.
Friday 22nd July 2022

Jonathan Shaffran
5 Star
Very good customer service experience they helped me reset my password thanks
Friday 8th March 2024